Terms of service

Last Updated: July 2026

Welcome to Karwan Pakistan. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General

Karwan Pakistan provides premium perfumes, clothing, and related lifestyle products through our online store.

By using our website, you confirm that:

  • You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
  • You will provide accurate and complete information when placing an order.
  • You agree to comply with all applicable laws and regulations.

2. Products

We strive to display our products, descriptions, and images as accurately as possible. However:

  • Product colors may vary slightly depending on your device's display.
  • Packaging may occasionally differ due to supplier updates while maintaining the same product quality.
  • Product availability is subject to stock.

We reserve the right to discontinue or modify any product without prior notice.

3. Pricing

All prices are displayed in Pakistani Rupees (PKR).

We reserve the right to:

  • Change prices without prior notice.
  • Correct pricing errors.
  • Cancel orders resulting from incorrect pricing.

If a pricing error affects your order, we will contact you before processing it.

4. Orders

After placing an order, you will receive an order confirmation.

Receiving an order confirmation does not guarantee acceptance of your order.

Karwan Pakistan reserves the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Verify customer information before dispatch.

5. Payment

We accept available payment methods displayed during checkout.

Orders are processed only after successful payment confirmation or order verification where applicable.

6. Shipping

Shipping times may vary depending on your location.

Delivery estimates are provided for convenience and are not guaranteed.

Karwan Pakistan is not responsible for delays caused by:

  • Courier services
  • Weather conditions
  • Public holidays
  • Events beyond our reasonable control

7. Returns & Refunds

Our Return & Refund Policy forms part of these Terms.

Customers may return products within 15 days of delivery, with or without providing a reason.

Refunds will be processed after the returned product is received and inspected.

Customers are responsible for return shipping charges and any non-refundable delivery charges unless otherwise stated.

Please refer to our Return & Refund Policy for complete details.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Product descriptions
  • Graphics
  • Website design
  • Text
  • Branding

is the property of Karwan Pakistan and may not be copied, reproduced, or distributed without prior written permission.

9. Prohibited Use

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Distribute malware or harmful software.
  • Copy or misuse our content.
  • Interfere with website security or functionality.

10. Limitation of Liability

To the maximum extent permitted by law, Karwan Pakistan shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of business opportunities arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the purchased product.

11. Product Information

Fragrance preferences are subjective and may vary from person to person.

While we strive to provide accurate descriptions of our perfumes, individual experiences with scent, longevity, and projection may differ based on factors such as skin chemistry, environment, and application.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

We are committed to protecting your personal information and processing it responsibly.

13. Changes to These Terms

Karwan Pakistan reserves the right to update these Terms of Service at any time.

Any changes become effective immediately upon publication on this website.

Continued use of the website after changes indicates acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes shall be subject to the jurisdiction of the competent courts of Pakistan.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Karwan Pakistan

Email: naveedullah.baber@gmail.com

WhatsApp / Mobile: +92 344 8290049

Website: https://karwanpakistan.com