Return & Refund Policy

At Karwan, customer satisfaction is our priority. If you're not completely satisfied with your purchase, you may return it under the following terms.

15-Day Return Policy

You may return any product purchased from Karwan within 15 days of receiving your order.

• Returns are accepted with or without providing a reason.

• The product should be returned in its original packaging along with all included accessories (if any), whenever possible.

• Once your returned item is received and inspected, your refund will be processed.

Refunds

• A full refund of the product price will be issued after the returned item has been received and verified.

• Refunds will be processed using the original payment method where applicable, or through an agreed alternative method.

• Please allow a few business days for the refund to be completed after approval.

Return Shipping & Delivery Charges

• Original delivery/shipping charges are non-refundable.

• The customer is responsible for all return shipping or courier charges.

• Any costs associated with returning the product must be paid by the customer.

Return Process

To initiate a return:

1. Contact our customer support within 15 days of receiving your order.

2. Our team will guide you through the return process.

3. Securely pack the item and ship it to the return address provided by our support team.

4. Once we receive and inspect the product, your refund will be processed.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact our customer support team through the contact information provided on our website.